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If there’s a subject that you’d like to research, please call 800-934-REGS or email us [email protected] and we’ll get the information to you.

Question and Answer

On a loan where the borrower enacted their rights under SCRA, how is interest paid by the borrower refunded? Is it Interest from time the Institution was notified, or time Borrower was to report? Is it a refund of any interest to the borrower or can the institution decide?

By | December 18, 2024
Question and Answer

How do we keep up to date with FinCEN Advisories and SAR Key Terms?

By | December 18, 2024
Question and Answer

Can a customer be held liable for $500 of a fraudulent transaction that occurred more than two business days after the loss of a mobile phone if the debit card number is saved to a mobile application?

By | December 17, 2024
Question and Answer

For the purposes of Regulation E Error Resolution Claims, when is the provisional credit due?

By | December 17, 2024
Important Announcement

FFIEC Releases 2023 CRA Public Data Tables

By | December 16, 2024

On December 16, 2024, the FFIEC released the public disclosures for CRA data submitted for calendar year 2023. TCA – A Better Way!

Question and Answer

What is a financial institution’s (FI) responsibilities as it relates to legal entities registering Beneficial Ownership information with FinCEN? Can we access the system now? Do we need to do anything differently?

By | December 16, 2024
Question and Answer

Can our designated SAFE officer be an active loan officer that is currently producing loans?

By | December 16, 2024
Question and Answer

Since the US District Court issued an injunction blocking the Corporate Transparency Act, what do we do if a customer refuses to provide their beneficial ownership information at account opening?

By | December 13, 2024
Question and Answer

Is there any additional fair lending analysis that an institution should consider performing to ensure awareness by the institution?

By | December 12, 2024
Question and Answer

If a customer notifies an institution of unauthorized EFT transactions more than 60 days after the date of the statement when the first unauthorized EFT transaction occurred, what is the institutions responsibility concerning this claim?

By | December 12, 2024

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