Consumer Compliance Reviews

Delivering Support that Mitigates Risk, Services Customers, and Protects Your Reputation

We provide knowledge, experience, and guidance that allow your bank to adhere to consumer protection laws and manage their complexities.

Consumer compliance professionals face a daunting task trying to stay up on the changing consumer compliance landscape and fully understanding the implications that every regulatory change has on your bank.

That's where we come in.

We've spent decades building our expertise in this complex and often conflicting area of compliance. That experience has given us a ringside seat on how banks find themselves in regulatory trouble.

Whatever your challenge, we've likely seen something similar, and we have the expertise to review all applicable federal consumer regulations, from Regulation B to Regulation Z.

Still, we know that each bank is unique.

That’s why we start each engagement by gaining a 360-degree view of your bank operations and culture before conducting any audits, reviews, and testing.

This initial process allows us to understand your unique risk, pinpoint areas of concern, and recommend an appropriate review scope. Our approach helps you mitigate your risk and prepare for your next regulatory exam.

We also enhance your compliance culture by providing sensible recommendations and best practices throughout the process to help you put corrective action in place.

After all, protecting and serving your customers are crucial to building your community's trust, maintaining your reputation, and strengthening your bank.

TCA provides A Better Way to manage your consumer compliance obligations.

Key Deliverables Include:

  • Lending, Loan Origination, and Loan Servicing – Review practices, policies, and procedures to measure, control, and minimize lending-related consumer risk.
  • Deposit-related regulations and statutes – Review practices, policies, and procedures to measure, control, and minimize deposit-related consumer risk.
  • Home Mortgage Disclosure Act (HMDA) – Ensure the data reported on your loan application register (LAR) is accurate prior to the required filing date.
  • Compliance Management System (CMS) – Ensure that your CMS reflects your current risk and meets regulatory expectations for board and management oversight, effective monitoring and audit schedules, and policies and procedures to mitigate consumer harm.

Consumer Compliance Insights

inflation ghost

Inflation-Adjusted Penalties. Scary!

By | October 25, 2024

Giant jack-o-lanterns, witches, and ghouls are starting to decorate our neighborhoods, and spooky stories are being told around the campfires. Don’t you love this time of year? Remember, frightening compliance stories can continue year-round. The number and size of fines financial institutions can be assessed for violating Regulations can be quite steep. Institutions of every […]

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Regulatory Updates – Third Quarter 2024

By | October 2, 2024

Below is a link to the Regulatory Updates as of the end of Q3 2024. TCA provides A Better Way for you to track Compliance updates and keep your organization on track. TCA – A Better Way!

Back to School

Back to School: Ready for Regulators’ Pop Quizzes?

By | August 28, 2024

With the summer winding down, the kids will be heading back to school and facing tests and the dreaded pop quizzes. But they are not the only ones. Compliance pros also must be ready for regulators’ tough questions. If your regulator were to give you a pop quiz, would you be ready? See if you […]

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Regulatory Updates – Second Quarter 2024

By | July 2, 2024

Below is a link to the Regulatory Updates as of the end of Q2 2024. TCA provides A Better Way for you to track Compliance updates and keep your organization on track. TCA – A Better Way!

aml

AML Programs and Recent Consent Orders: What Questions Should you be Asking?

By | June 27, 2024

Last year’s news headlines screamed about financial crimes: the riveting cryptocurrency saga of Sam Bankman-Fried (SBF), Binance’s landmark $4.3 billion settlement with the Department of Treasury, and Deutsche Bank’s additional fines for anti-money laundering and sanctions failings. Other noteworthy stories entailed a parade of cybercrimes like ransomware and email scams. For those working in the […]

sar investigations and aml

Planning for a Successful Automated Monitoring System (AMS) Validation by Understanding Common Findings

By | May 24, 2024

Your AMS plays a crucial role in helping financial institutions detect and prevent illicit activities. However, to ensure the effectiveness and compliance of these solutions, regular model validations are necessary and prescribed by Guidance on Model Risk Management from the prudential regulators. During validations, common findings often emerge and highlight opportunities for improvement. Here, TCA […]

Do You Need Compliance Help?

We’re here to review your current compliance strategy and help you find A Better Way to manage risk.

Phone

800-934-REGS

Email for Non-Confidential Information Only

[email protected]

Office Location

2021 Midwest Road, Suite 200,
Oak Brook, IL 60523

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