Educating and Mentoring Your Team
Bringing customized education and coaching to keep your team informed on the latest compliance regulations.
We train, coach, and mentor your staff and executives to help them understand their responsibilities and build the skills necessary to foster an institution-wide culture of compliance.
Creating and sustaining a culture of compliance starts with ensuring that all employees, from board members to the bank’s frontline staff, thoroughly understand compliance rules and regulations and know their obligations.
TCA has been conducting formal and informal training since the inception of the company 30 years ago.
During every engagement, we take the opportunity to coach your compliance professionals and impart the knowledge we have.
We also provide formal education in all aspects of compliance and develop training, presentation materials, and targeted classes that conform to your needs and address your bank’s unique vulnerabilities.
Sometimes, it’s as simple as training the frontline staff on the compliance requirements associated with opening a savings account. Some ask us to mentor new compliance officers and broaden their skills.
Others seek reinforcement training for board members concerning their oversight role. That may entail detailing the emerging regulatory landscape and illustrating how nurturing a culture of compliance intersects with keeping the bank competitive serves as a trusted asset in its community.
No matter your education needs, TCA provides A Better Way to develop your bank’s intellectual capital.
Key deliverables include:
- Providing live or remote training sessions tailored to your bank’s needs.
- Conveying clear and relatable communication of regulatory requirements.
- Developing sensible recommendations and feasible implementation strategies.
Training Insights
Three Hot CRA Concerns
Minding the pandemic, election and social issues is a lot to focus on but bankers will have to add the Community Reinvestment Act (CRA) to their full plates. There are three hot CRA topics on which to focus since CRA is still very much on the regulatory agencies’ minds. Despite 2020 upending CRA lending programs, […]
New Hemp-related Business Guidance
On June 29, 2020, FinCEN published FIN-2020-G001 providing guidance for obtaining due diligence information for hemp-related businesses. The BSA industry has wrestled with cannabis and its derivative rules since FinCEN’s initial 2014 guidance for banking marijuana-related businesses. Between 2014 and 2018, hemp was equated with marijuana since both are derived from the same plant. However, […]
Adverse Action Notice Requirements For Loans and Deposits
When you deny a credit application or a deposit account request, you simply fill out a form and move on to the next customer, right? If only it were that simple! This article will clarify the who, what and why of the different requirements for denying loan applications and deposit requests for consumers and businesses […]
FinCEN Guidance on Medical Scams and COVID-19
As we continue to adjust with the evolving pandemic, FinCEN published two documents to keep awareness high. The May 18, 2020 Notice provides a current update to meet the various BSA reporting, recordkeeping and monitoring requirements. Here are a few of the key points: BSA Reporting Requirements – As noted in TCA’s earlier article BSA […]
Loan Servicing & Loss Mitigation Are Fair Lending Risks Too!
As we are all in this unusual time of a pandemic with various levels of lockdowns and social restrictions and the resulting economic downturn, unemployment and business closures, many financial institutions are trying to wade through processes on how to help their customer base through modifications, deferments, waiving of fees and loan proceeds for small […]
Do These Activities Qualify for CRA Credits?
COVID-19 has caused nationwide turmoil, including in the financial services industry. Banks have been flooded with inquiries regarding deferral of payments, modification of loan provisions and loan requests to keep businesses afloat. Many banks have asked TCA whether certain activities would be considered as CRA credits or qualified community development activities. The first of many […]