Educating and Mentoring Your Team
Bringing customized education and coaching to keep your team informed on the latest compliance regulations.
We train, coach, and mentor your staff and executives to help them understand their responsibilities and build the skills necessary to foster an institution-wide culture of compliance.
Creating and sustaining a culture of compliance starts with ensuring that all employees, from board members to the bank’s frontline staff, thoroughly understand compliance rules and regulations and know their obligations.
TCA has been conducting formal and informal training since the inception of the company 30 years ago.
During every engagement, we take the opportunity to coach your compliance professionals and impart the knowledge we have.
We also provide formal education in all aspects of compliance and develop training, presentation materials, and targeted classes that conform to your needs and address your bank’s unique vulnerabilities.
Sometimes, it’s as simple as training the frontline staff on the compliance requirements associated with opening a savings account. Some ask us to mentor new compliance officers and broaden their skills.
Others seek reinforcement training for board members concerning their oversight role. That may entail detailing the emerging regulatory landscape and illustrating how nurturing a culture of compliance intersects with keeping the bank competitive serves as a trusted asset in its community.
No matter your education needs, TCA provides A Better Way to develop your bank’s intellectual capital.
Key deliverables include:
- Providing live or remote training sessions tailored to your bank’s needs.
- Conveying clear and relatable communication of regulatory requirements.
- Developing sensible recommendations and feasible implementation strategies.
Training Insights
Mortgage Servicing Rules – Successor in Interest Part 3 of 3
Effective April 19, 2018, the Successors in Interest provisions will go into effect under RESPA. It is critical that institutions have procedures developed to address potential and verified Successors in Interest, as well as train appropriate staff as to the requirements under the Regulation. Part 3 of 3 focuses on this provision; refer to Part […]
Mortgage Servicing Rules Part 2 of 3
Most of the provisions of the final 2016 Mortgage Servicing Rules took effect on October 19, 2017, with the remaining provisions effective April 19, 2018. In Part 1 of this series, we focused on the Definition of Delinquency, Requests for Information, Force‐Placed Insurance, Prompt Payment and Crediting, and the Small Servicer Determination. Part 2 of […]
What is the Cloud Part 2: Risk Appetite Discussion
The goal of my last article was to eliminate the mystery of the “Cloud” by breaking it into easy‐to‐understand building blocks. A key takeaway is that the cloud is not a single operating option; it has many building blocks. The blocks or choices have a significant impact on your bank’s risk exposure. To make it […]
CRA Celebrated its 40th Year—Look for Greater Emphasis on Community Development Efforts
The Community Reinvestment Act (CRA) celebrated its 40th anniversary in 2017. The Act was established to ensure banks were meeting the credit needs of the community they designated as their assessment or market area, which often was a circle around their branches. Passing a CRA exam was less troublesome since bankers only had to be […]
HMDA Reporting for Loans Secured by Multiple Properties
We have received numerous questions about how to report multiple properties on the HMDA LAR for 2018. Quite frankly, it can be very confusing because some fields are reported on the property securing the loan and other fields are reported on the transaction. The commentary for §1003.4(a)(9) – 2 states the following: MULTIPLE PROPERTIES WITH […]
Making SAR Narratives Error‐Proof
Each SAR field is entered into FinCEN’s searchable database, so law enforcement can pull information or run inquires to aid investigations into financial and other illicit crimes. That’s why SARs are crucial. The law enforcement agencies are your audience and they need to know the whole “story” since they were not actively involved in the […]
