Educating and Mentoring Your Team
Bringing customized education and coaching to keep your team informed on the latest compliance regulations.
We train, coach, and mentor your staff and executives to help them understand their responsibilities and build the skills necessary to foster an institution-wide culture of compliance.
Creating and sustaining a culture of compliance starts with ensuring that all employees, from board members to the bank’s frontline staff, thoroughly understand compliance rules and regulations and know their obligations.
TCA has been conducting formal and informal training since the inception of the company 30 years ago.
During every engagement, we take the opportunity to coach your compliance professionals and impart the knowledge we have.
We also provide formal education in all aspects of compliance and develop training, presentation materials, and targeted classes that conform to your needs and address your bank’s unique vulnerabilities.
Sometimes, it’s as simple as training the frontline staff on the compliance requirements associated with opening a savings account. Some ask us to mentor new compliance officers and broaden their skills.
Others seek reinforcement training for board members concerning their oversight role. That may entail detailing the emerging regulatory landscape and illustrating how nurturing a culture of compliance intersects with keeping the bank competitive serves as a trusted asset in its community.
No matter your education needs, TCA provides A Better Way to develop your bank’s intellectual capital.
Key deliverables include:
- Providing live or remote training sessions tailored to your bank’s needs.
- Conveying clear and relatable communication of regulatory requirements.
- Developing sensible recommendations and feasible implementation strategies.
Training Insights
Regulatory Updates – Second Quarter 2023
Below is a link to the Regulatory Updates as of the end of Q2. TCA provides A Better Way for you to track Compliance updates and keep your organization on track. You can download the updates in a PDF form here.As always, TCA is here to help with A Better Way to answer all your […]
“ARM” Yourself for Volume Increase and Avoid Common Compliance Pitfalls
Part 1 of a 3 Part Series For many years, we have experienced a low interest rate environment and originated predominantly fixed rate mortgages. Well times are changing – with the increase in interest rates, the popularity of Adjustable-Rate Mortgages is gaining momentum. We might be a little “rusty” in the process of originating and […]
FDIC Doubles Down and the OCC Jumps in On the Overdraft Discussion
The history of overdraft guidance goes back to 2005 with the Joint Guidance on Overdraft Protection Programs. The FDIC followed up with the Overdraft Payment Programs and Consumer Protection Final Overdraft Payment Supervisory Guidance in 2010 and the FDIC Overdraft Payment Program Supervisory Guidance FAQ in 2011. In 2019, the FDIC provided more information relating […]
FDIC Name Change – Updated, Again
On August 8, 2022 in the Federal Register (and a correction on August 12) the FDIC reported they had renamed the Consumer Response Center to the “National Center for Consumer and Depositor Assistance”. This Division is referenced in the Fair Housing regulation at 12 CFR 338 and in the Consumer Protection in Sales of Insurance […]
Regulatory Updates – First Quarter 2023
Below is a link to the Regulatory Updates as of the end of Q1. TCA provides A Better Way for you to track Compliance updates and keep your organization on track. You can download the updates in a PDF form here. As always, TCA is here to help with A Better Way to answer all […]
April 1st is Fast Approaching: Did You Update Your CRA Public File?
April brings many special events – baseball’s home opener, spring showers to bring May flowers, and let’s not forget the CRA Public File update. Section 43(e) of your bank’s CRA regulation states the Public File should be current as of April 1st each year. To help you, we’ve included some handy information to ensure your […]